Get help with Jinnie and the Chrome Extension
Have a question or need assistance? Fill out the form below and we'll get back to you as soon as possible.
Visit the Chrome Web Store, search for "Jinnie", and click "Add to Chrome". You'll need a Jinnie account to use the extension.
Make sure you're signed in to jinnie.co in the same browser. The extension uses your Jinnie account authentication. Try refreshing the extension popup after logging in.
You can manually edit the title, price, and other details before saving. The extension extracts product information automatically, but some websites may require manual adjustment. Click into the fields to make changes before clicking "Add to Wishlist".
The extension works on most e-commerce websites including Amazon, Etsy, eBay, Walmart, and Target. It can extract product information from any website, though accuracy may vary depending on the site's structure.
Yes! Use the "List" dropdown in the extension popup to choose which wishlist to save to. The extension will remember your last selection for next time.
Right-click the Jinnie extension icon in Chrome, select "Remove from Chrome", and confirm. Your wishlists and saved items will remain in your Jinnie account.
Open the Jinnie mobile app, go to the Wishlists tab, and tap the "+" button. Give your wishlist a name and optionally add a description and cover image.
You control the visibility of each wishlist. You can make them public (visible to everyone), private (only you), or shared with specific friends.
Go to Settings in the mobile app, scroll to the bottom, and select "Delete Account". This will permanently delete all your wishlists, wishes, and profile data.
Yes! Jinnie is completely free to use, including the Chrome extension. You can create unlimited wishlists and save unlimited items.
We take your privacy seriously. Learn more about how we protect your data:
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